CitiService

CitiService

CitiService

Taking into account various needs of our corporate and business Clients, Citi Handlowy offers you cooperation with CitiService – a team of Relationship Managers ready to answer all your questions.

CitiService Relationship Manager may:

  • provide information on the current status of your account (balances, operations, currency rates, deposit interest rates, statements)
  • cancel/provide the status of local currency and cross boarder payments, advise on how to fill in non-standard payment forms (including SORBNET and exotic currency payments)
  • inform about blockades on bank accounts
  • issue bank opinions and certificates
We invite you to contact with our advisors >
News
July 3, 2025

Newsletter no. 7

In this issue:

  • CitiDirect® Digital Onboarding - managing the list of authorized account users
  • List of banks holding nostro accounts for Bank Handlowy w Warszawie S.A.
  • Migration to ISO 20022 and its impact on Citi Handlowy’s clients with respect to SORBNET (RTGS) payments
  • Cybersecurity and rules for safe use of CitiDirect
  • 3 layers of anti-fraud protection - protect, detect, respond
  • Bank Holiday: July and August 2025

CitiService News archive

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