CitiService
Taking into account various needs of our corporate and business Clients, Citi Handlowy offers you cooperation with CitiService – a team of Relationship Managers ready to answer all your questions.
CitiService Relationship Manager may:
- provide information on the current status of your account (balances, operations, currency rates, deposit interest rates, statements)
- cancel/provide the status of local currency and cross boarder payments, advise on how to fill in non-standard payment forms (including SORBNET and exotic currency payments)
- inform about blockades on bank accounts
- issue bank opinions and certificates
We invite you to contact with our advisors >
News
October 31, 2025
Newsletter no. 11
In this issue:
- Update of the Tariff of Commissions and Fees for Corporate Clients
- Introduction of the euro in Bulgaria as of January 1, 2026
- Cross-border transfers: SHA as the default charging option
- KSeF - what you need to know and how it may impact Citi Handlowy solutions
- The announced migration of SORBNET (RTGS) payments to the ISO 20022 standard was successfully completed in September
- Heads-up: upcoming changes to beneficiary address requirements (ISO 20022)
- Changes to the Business Card Holders’ helpline – coming soon
- Simplified Business Card offer
- New menu features in CitiDirect® replace old system options
- CitiDirect® Digital Onboarding - managing the list of authorized account users
- Audits - responding to the Auditor’s request
- Bank Holiday: November and December 2025
