CitiService
Taking into account various needs of our corporate and business Clients, Citi Handlowy offers you cooperation with CitiService – a team of Relationship Managers ready to answer all your questions.
CitiService Relationship Manager may:
- provide information on the current status of your account (balances, operations, currency rates, deposit interest rates, statements)
- cancel/provide the status of local currency and cross boarder payments, advise on how to fill in non-standard payment forms (including SORBNET and exotic currency payments)
- inform about blockades on bank accounts
- issue bank opinions and certificates

News
July 3, 2025
Newsletter no. 7
In this issue:
- CitiDirect® Digital Onboarding - managing the list of authorized account users
- List of banks holding nostro accounts for Bank Handlowy w Warszawie S.A.
- Migration to ISO 20022 and its impact on Citi Handlowy’s clients with respect to SORBNET (RTGS) payments
- Cybersecurity and rules for safe use of CitiDirect
- 3 layers of anti-fraud protection - protect, detect, respond
- Bank Holiday: July and August 2025