You can open a foreign currency account yourself on Citibank® Online or in the Citi Mobile® application.
Note! The authorized transaction amount may differ from the transaction amount and the amount posted on the account.
When withdrawing cash or making card payments abroad (also online), you can use the Dynamic Currency Conversion service (DCC) offered by selected points of sale and ATMs. With DCC, a Cardholder may select his/her domestic currency instead of the local currency to make payments (the domestic currency for cards issued by Citi Handlowy is PLN).
In practical terms this means that when making a payment, you receive information on the transaction’s value in PLN and the exchange rate of the local currency into PLN.
Please be advised that DCC may not be favorable to a Client of Citi Handlowy (Holder of a debit card to the Personal Account) if a transaction in PLN is executed under DCC and then settled on the account in PLN when it could be settled on the account of the transaction currency (EUR, USD, CHF, GBP, AUD, CAD, CZK, DKK, HUF, NOK, SEK, ZAR). The amount of such a transaction will be converted into PLN at the exchange rate of the settlement agent (DCC).
DCC is not a service offered by Citi Handlowy and is optional.