WARTA Posag (Dowry)
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Important information
WARTA Posag is an individual life and dowry insurance of Life Insurance Company Warta S.A. (hereinafter: Warta TUnŻ S.A.).
The insurance coverage under the WARTA Posag insurance is granted by TUnŻ WARTA S.A. All the product details and the full list of exclusions of the insurer’s responsibility are included in the General Terms and Conditions of WARTA Posag insurance available at www.citihandlowy.pl, and at Bank Branches.
The WARTA Posag insurance contract is concluded between the Client and the insurer through the Bank.
The Bank Handlowy w Warszawie S.A. with its registered office in Warsaw at 16 Senatorska Street acts as an insurance agent performing agency activities for the following insurance companies:
- MetLife Europe Insurance Designated Activity Company,
- Warta S.A. Insurance and Reinsurance Company,
- Warta S.A. Insurance and Reinsurance Company,
- Europ Assistance SA - branch in Ireland,
- Nationale-Nederlanden Towarzystwo Ubezpieczeń na Życie Spółka Akcyjna,
- Vienna Life Towarzystwo Ubezpieczeń na Życie Spółka Akcyjna.
The bank is entered under the number 11120807/A in the register of insurance agents kept by the Polish Financial Supervision Authority.
The customer can check the Bank's entry in this register via the website: https://rpu.knf.gov.pl/.
In the insurance sales and service processes, the Bank applies the principles set out in the "Recommendation of good practices on the Polish bancassurance market in the field of investment and savings insurance" issued by the Polish Bank Association and the Polish Insurance Association.
Funds paid as a premium under the WARTA Posag insurance are not a bank deposit, they are not guaranteed by the State Treasury or any government institutions, with the proviso that receivables arising from the life insurance contract are guaranteed by the Insurance Guarantee Fund in the event of the Insurer's insolvency in the amount of 50% of the receivables of persons entitled under the insurance contract, but up to the amount not greater than the equivalent in PLN – EUR 30 000.00. WARTA Posag insurance is not a liability or guaranteed by the Bank or any of its affiliates or subsidiaries.
This material is of advertising/marketing nature and does not constitute an offer within the meaning of Art. 66 of the Civil Code.
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Documents
Additional information
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Rescission and Termination of the Insurance Contract
The Client may rescind the insurance agreement within 30 days from the conclusion of the agreement, and may terminate the insurance agreement during its entire term.
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Enquiries and complaints
Complaints may be submitted:
at TUnŻ "WARTA" S.A.:
- in writing: to the following address: PO box 1013, 00-950 Warszawa 1;
- in writing to the electronic delivery address, from the date of entering this address in the database of electronic addressees (the address will be placed on the website www.warta.pl/reklamacje immediately after entering it in the database of electronic addresses);
- electronically using the form www.warta.pl/reklamacje;
- by phone at 502 308 308 (call cost according to the operator's tariff);
- in each unit of TUnŻ "WARTA" S.A., in writing delivered in person or orally for the record;
in the bank:
- in writing - submitted in person at the Bank's Branch during the Branch's opening hours, or sent to the following address: Citi Handlowy, Department of Customer Complaints and Inquiries, ul. Goleszowska 6, 01-249 Warszawa;
- orally - by phone or in person for the record during the Customer's visit to the Bank's branch;
- electronically - to the Bank's e-mail address, via Citibank Online after logging in in the "Contact with the bank" tab or to the AE Bank electronic delivery address: PL-51087-16873-WFBWS-31, entered into the address of electronic database.
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Benefit payment
If there has occurred an event covered by the insurance policy, the beneficiary shall submit an application for benefit payment directly to the Insurer. To that end, the beneficiary will fill up the form provided by the consultant or the Insurer – at any branch or online at www.warta.pl.
An application for payment of the benefit will be deemed filed on the date the application is received by the insurer. For detailed rules on submitting a claim for benefit payment and on benefit payment to be made by the Policyholder go to the General Terms and Conditions of Insurance or to the website www.warta.pl.
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Limitations and exclusions of the Insurer's liability
In order to learn about the limitations and exclusions of the Insurer's liability, please read the General Terms and Conditions of the given insurance.